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Global Zen Life is pleased to offer free shipping in the continental US on all orders over $35. Standard rates apply for international orders and orders shipped to Puerto Rico, Alaska, or Hawaii. Expedited shipping is also available at additional cost; just select the method you prefer at checkout. Sales tax will be applied for orders shipped to Florida.
We ship via USPS and UPS unless otherwise noted. Orders are shipped from Florida. You will receive a shipping notification with tracking number via email once your order has shipped. Delivery dates and times within the checkout process are estimated only and are not guaranteed.
To offer you the greatest possible design options, Global Zen Life jewelry is made to order; please allow 2-3 business days for completion prior to shipping. Certain items, such as solid gold jewelry, may require up to 14 days processing time, in which case the lead time will be stated in the product description. Please note that occasionally in-stock items may be temporarily out-of-stock or backordered. We will make every effort to promptly communicate any shipping delay.
Orders with a value of $500 or more must shipped via UPS, and a signature will be required for receipt upon delivery. Please track your order and make sure someone is available at the delivery address on the day of the delivery.
International shipping charges do not include taxes and duties. Please check with your country’s customs office for information regarding such fees.
Please double-check to ensure you include correct address information with your order. Global Zen Life cannot be held responsible for any orders that are deemed undeliverable by the shipper, and the customer will be charged for the return shipment.
Risk of loss or damage to an item passes to you upon delivery of the item to your specified delivery location. All shipping charges are non-refundable. We reserve the right to eliminate, change the cost of, or add shipping and handling charges at any time.
Please email us at firstname.lastname@example.org for any questions regarding shipping.